Looking after your Seaglass Jewellery

All our seaglass is collected by ourselves, from the beaches and shores from all over the Highlands & Islands of Scotland. It is all naturally frosted by the sea waves crashing and tumbling the glass all over until it lands on the beaches and shores.

All the silver used in our jewellery to the best of our knowledge is 925 sterling silver. Sterling silver does eventually tarnish but can be polished up with a silver cloth or just by simply cleaning it in warm, soapy water.

Packaging

All our items come packaged in our very own Salka branded gift boxes with a ‘Crafted with Love’ information card.

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Purchasing

you can buy our Salka seaglass jewellery via facebook, etsy, our website, craft fairs, multiple shops including our
very own, Salka-Gift shop on the Rock.

Postage

We post worldwide. Within the UK via Royal Mails 1st Class Service. Out with the UK, it’s International postage. All jewellery is posted within 24 hours unless ordered on a Saturday.

Returns

If you are returning an item, please ensure it is in its original packaging, unused and undamaged within 14 days.

Returns Policy

We hope that your goods reach you in perfect condition, however we do understand that they can get damaged in transit on rare occasions. This being the case, please contact us immediately via phone or email, quoting your purchase order and we will advise you on what to do. Please retain the goods and their original packaging as you may be asked to return them to us. We will endeavour to rectify the situation and have your jewellery returned to you in the perfect condition in should be in as soon as we can. Unfortunately for hygiene reasons we cannot accept returned earrings unless they are faulty or damaged.

Alterations & Repairs

We understand not everyone is the same size so if you require anything made shorter or longer, we are more than happy to alter anything you purchase from us. If one of your items ever gets damaged or broken, you can simply post it back to us and we will fix it.